Assertiveness

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Assertiveness Training

Achieving successful working relationships with colleagues is not always easy. Many people fall into the trap of aggressive behaviour that results in antagonism. Others play a passive role and do not contribute with the confidence that is needed to reflect their talents. However, there is a balance where you can attain the best from colleagues, earn their respect and create a more constructive working atmosphere. By taking this middle-ground you can learn to be more assertive and project a confident, positive self-image.

PROGRAMME DETAILS

Name: Assertiveness and Self Confidence
Training venue: Click here for our Training Calendar
Accredited: Programme not SETA Accredited
Cost: Click here for our Pricing Plans
Entry Requirement:
  • Learners required being on a basic NQF level1, Numeric and Literacy level
  • Minimum experience of 14 days in workplace.
  • No other experience required for entry level.
Target Group:
Duration:
  • 1 Day – Theoretical Learning
  • Incorporating 70% Practical and 30 Theoretical skills in the facilitation style.
Certification:
  • Certificate of Attendance – on completion of the course.
Learner Material: Learners will receive the following learning materials:

  • Learners guide
  • Additional resources – where required.
Programme Detail: LEARNING OUTCOMES1.    Understanding the difference between passive, aggressive and assertive behavior.
2.    Learn about the Rules of Assertiveness and how you can put them into practice.
3.    Practice assertive techniques in your own life.CONTENT
1.    INTRODUCTION
2.    WHAT IS ASSERTIVENESS?
3.    WHERE DOES ASSERTIVENESS COME FROM?
4.    THE ADVANTAGES OF ASSERTIVENESS
5.    THE RULES OF ASSERTIVENESS
6.    THE SKILLS OF ASSERTIVENESS
7.    HOW TO SAY NO
8.    PRACTICE ASSERTIVENESS

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