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Glossary

Accreditation Accreditation The certification, usually for a particular period, of a person, a body or an institution having the capacity to fulfil a particular function in the quality assurance system. Assessment The process of collecting evidence of learners’ work to measure and make judgements about the competence or non- competence of specified NQF registered occupational qualifications and part qualifications. Assessment centre A centre accredited by the QCTO for the purpose of conducting external integrated summative assessments for specified NQF registered occupational qualifications and part qualifications. Assessment Quality Partner (AQP) A body delegated by the QCTO to manage and coordinate[...]

Evaluation

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Training evaluation should take place throughout each phase of the training process, not as a last step. For example, after conducting a needs assessment, ask the design team and key

informants if the needs identified are accurate. Have other trainers review written materials before finalising and printing them for training. This kind of ”formative” or process evaluation helps ensure that we have developed the training with great thought and analysis at each step.

The most obvious and frequent kind of evaluation occurs imme-diately after training; participants complete a course evaluation form following the training but before leaving the site. Evaluation can also take place at the end of each day of training through quick ”How did it go?” discussions, or even in organised focus groups with participants during the evening. Longer-term, follow-up evaluations conducted three months to a year or more after training are also a possibility. These evaluations measure how participants use their newly acquired information and skills in their professional roles.