CUSTOMER REVIEWS

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Customer opinions have always had the potential to influence other people’s attitudes towards a business. In the past, these opinions were communicated mostly by word of mouth. Customers are given general guidelines for reviews, and asked to allocate a star rating for the product or service reviewed. TRAINYOUCAN then use an algorithm (mathematical formula) to filter out any reviews that they suspect are false or automatically generated. The remaining reviews are then posted on this site. When more than one review has been posted, the sites average the star ratings to give a business or product an overall rating.

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